SAFETY PROTOCOLS

Effective Tuesday, May 19, 2020 BC salons and spas re-open under government protocols. Please know that as a medi-spa, Highland already practises the highest level of daily sanitation. We have implemented new physical spacing between clients during services and reduced the density of appointments consistent with social distancing tactics. Under the new government-issued guidelines we must ask that you adhere to the following requirements:

  • Services are available by appointment only. Please email, DM on Instagram, Facebook or message your stylist directly for an appointment. You may text the owner of the salon and spa at 604 761 0302, or email heidi@highlandsalon.ca
  • Additional time has been added to your appointment to accommodate safety and additional sanitation procedures. Stylists will be unable to double book and must serve only one client at a time. Please bear in mind this negatively impacts the earnings of the stylist but improves safety in the salon and spa.
  • Please arrive at your appointment on time with a clean face mask, or we can provide one for you. It is imperative that your mask be new or if a reusable mask, it is freshly washed and sanitised. Your stylist or technician will also be wearing a mask and if necessary, a face shield during your service. Clients will be invited to wash their hands before their service.
  • You must arrive to your appointment unaccompanied. Individuals with special needs and children may be accompanied by a family or caregiver. Text or call the salon when you arrive, and wait at the door to be invited in.
  • You will be asked about your health status and whether you have been in contact with anyone diagnosed with COVID19. If you have recently visited a long-term care facility, we ask that you wait 14 days after your visit to book your appointment.
  • No clients may attend the salon with any symptoms consistent with COVID19.

**Due to the cost burdens in association with these protocols, our prices have increased accordingly. A nominal additional sanitation fee has been added to your service**

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